How does email filtering work?
Your incoming email is routed through the SpamExperts servers first. They scan each message in real time and block spam and viruses before delivering the rest to your mail server.
How accurate is the filtering?
SpamExperts processes millions of emails every day, which keeps its detection rate close to 100% with very few false positives.
Can I recover email that was blocked?
Yes. Blocked email is kept in quarantine. You can find it with log search in SpamPanel or through email reports, and release it to your inbox.
How long does setup take?
Setup is automated and filtering is usually running within minutes of your order being activated.
Do I need hosting with Myduniahosting?
Yes. Email Security is an add-on for a Myduniahosting hosting plan. If your website or email is elsewhere, we can move it for you with our free migration.
Is the price per mailbox or per domain?
Per domain. One subscription protects every mailbox on that domain: RM179 a year for Incoming Filtering, or RM344 a year with archiving.
What is email archiving?
Archiving keeps a secure copy of your email, so you have a backup and a record for compliance even if messages are deleted from a mailbox. Archive storage is sized in GB to match how much email you keep.
How do I order?
Both plans are add-ons for a hosting plan you already have with us. Click Contact Us, tell us the plan you want and the hosting plan to add it to, and our sales team will set it up.